Our original intention was to have a training session for dealing with customers in online meetings. Soon it became clear: There is more! Quickly we left our comfort zone and entered the limitless world of public speaking heading for that mountain without a peak. Introverted Swabians, dry, tech-heavy “Ruhries” and even stubborn, often expressionless Sauerlanders shouted and sang, and, in the end, we all knew why a temple needs a drainpipe. In an impressive and especially expressive way, Flo showed us how to bring the screen to life and how to prepare a perfect rhetorical dish with just a few ingredients. After the normal initial skepticism, in the end, total enthusiasm!